1. Who We Are
MilanAura AI Studio is operated by TechYourKinetics LLC, a Texas limited liability company. This Privacy Policy covers all data collected through milanaura.app, the MilanAura dashboard at app.milanaura.app, PresenceStudio at studio.milanaura.app, and the Authority Check connector for Claude at mcp.milanaura.app.
- Registered address: 5900 Balcones Drive, STE 93761, Austin, TX 78731, US
- Data contact: info@milanaura.app
- Website: milanaura.app
Your data and your content are yours. We never use your data or your generated content to train AI models. We never sell your personal data or your content to anyone. The authority assets created for you are private to your account, produced by an automated system, and delivered only to your dashboard. We do not access your unpublished content except where genuinely necessary to deliver or support the service you asked for, or to check the quality and safety of what the system produces. Such reviews are rare, limited to authorised staff, kept confidential, and never used for training or resale. All data is encrypted in transit, and access is restricted to the systems needed to run your account.
2. Data We Collect
We collect the following categories of personal data:
| Data Type | What We Collect | Why |
|---|---|---|
| Identity | Full name, company name, job title | Account creation, service delivery |
| Contact | Email address | Account access, content delivery, notifications |
| Professional | LinkedIn URL, coaching niche, role, years of experience, target audience | Voice DNA profiling, content personalisation |
| Voice DNA | Communication style, content pillars, tone guardrails, best post examples | AI content generation in your voice |
| Content Activity | Posts created, planner entries, post performance data entered by user | Brand Pulse scoring, content optimisation |
| Financial | Payment details (processed entirely by Stripe - we never store card data) | Subscription billing |
| Usage | Website analytics via Google Analytics and Microsoft Clarity (pages visited, clicks, scrolling, and session replays with typed text masked), dashboard feature usage. | Platform improvement, performance monitoring |
| Technical | IP address, browser type, device info | Security, spam prevention |
| Images (PresenceStudio) | Reference photos uploaded for AI image generation | AI professional imagery generation only |
| Authority Check | The LinkedIn profile PDF or profile text you provide, plus your goal, role, audience, and offer | To generate and save your free Authority Check result |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. Reference photos uploaded to PresenceStudio are processed for image generation only and are not used for facial recognition or identification purposes.
3. How We Collect Data
- Account signup: When you create an account at app.milanaura.app
- Onboarding form: When you complete your Voice Brief at milanaura.app/onboarding
- Dashboard activity: When you use Create Content, the Planner, or update your Voice DNA profile
- Authority Check: When you use the free Authority Check at milanaura.app/audit
- Stripe: When you complete a subscription payment
- Google Analytics: Automatically when you visit any of our web properties
- Microsoft Clarity: Automatically when you visit milanaura.app
- Direct communication: When you email us at info@milanaura.app
- PresenceStudio: When you upload photos and generate professional imagery
4. AI Processing of Your Data
MilanAura uses AI systems to generate content on your behalf. Your Voice DNA profile, niche, role, and content preferences are passed to AI processing services to generate personalised content. We use the following AI providers:
- Anthropic (Claude API): Used for content generation in the MilanAura dashboard, Ask Milan chatbot, and the Authority Check. Your Voice DNA and content context are passed as prompt inputs. Anthropic processes this data under their API terms.
- Google (Gemini API): Used for PresenceStudio image generation and supplementary content tasks. Reference photos and text prompts are processed by Google's Gemini models.
We do not use your data to train AI models. Your content and Voice DNA profile are used solely to generate content for your account.
5. How We Use Your Data
- To create and manage your MilanAura dashboard account
- To build and maintain your Voice DNA profile for personalised content generation
- To generate and deliver your weekly Monday Authority Briefing with 14 connected authority assets
- To power on-demand content creation via the Create Content tool
- To calculate and display your Brand Pulse score
- To generate professional imagery via PresenceStudio
- To process subscription payments via Stripe
- To send account notifications, welcome emails, and Monday Authority Briefing ready alerts
- To improve platform performance using analytics data
- To comply with legal obligations
We do not use your data for automated decision-making that produces legal or similarly significant effects. We do not sell your personal data to any third party.
6. Legal Basis for Processing
- Contract performance: Processing necessary to deliver subscription services you have subscribed to, including content generation, dashboard access, and billing.
- Legitimate interests: Website analytics, platform security, fraud prevention, service improvement, and preparing occasional Authority Checks from public professional profiles (see Section 8a).
- Consent: Email marketing communications and Authority Check lead capture (where separately opted into).
- Legal obligation: Financial record keeping and tax compliance requirements.
7. Data Sharing
We do not sell your personal data. We share data only with trusted service providers necessary to deliver our services:
- Stripe Inc. - Payment processing. Stripe Privacy Policy
- Anthropic PBC - AI content generation (Claude API). Your Voice DNA and content context are passed as API inputs. Anthropic Privacy Policy
- Google LLC - AI image generation (Gemini API) and Analytics (GA4). Google Privacy Policy
- Microsoft Corporation - Website behaviour analytics (Microsoft Clarity). Microsoft Privacy Statement
- Cloudflare Inc. - DNS, CDN, DDoS protection, and SSL. Cloudflare Privacy Policy
- Hosting and infrastructure: Your data is stored on our own secured servers in the European Union (Paris, France) and encrypted in transit. Notifications and automation run on our own infrastructure. Transactional email is delivered through standard email infrastructure.
- Form processing: Form submissions may be processed by a third-party form service before reaching us.
All third-party processors are contractually required to handle your data securely and only for the purposes we specify.
8. Data Retention
- Active subscriber data: Retained for the duration of your subscription plus 2 years.
- Free trial data: Retained for 90 days after trial expiry if no paid subscription is activated, then deleted.
- PresenceStudio reference photos: Retained for 30 days after generation, then automatically deleted.
- Financial records: Retained for 7 years as required by US tax law.
- Analytics data: Google Analytics data is retained for 14 months. Microsoft Clarity session recordings are retained for up to 30 days; aggregated heatmaps for up to 13 months.
- Authority Check submissions: Retained for up to 12 months to provide your result and improve the service, then deleted. You can request deletion earlier at info@milanaura.app.
8a. Authority Checks prepared from public profiles
Occasionally we prepare an Authority Check from the information a professional has made publicly visible on their LinkedIn profile, and send it to that person as an introduction. We use only publicly visible information, share the result only with that person, keep it for no longer than 90 days if they do not reply, and delete it immediately on request at info@milanaura.app.
8b. Profiles submitted on behalf of clients
When a customer orders Audits for Your Clients, they confirm that each client has agreed to share their LinkedIn profile with us. We use those profiles only to produce the report ordered, deliver it only to that customer, and delete the material on request or after 12 months.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal retention requirements).
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests.
- Withdrawal of consent: Withdraw consent for marketing communications at any time.
To exercise any of these rights, email us at info@milanaura.app. We will respond within 30 days.
10. Cookies and Analytics
Our website uses the following cookies and tracking technologies:
- Google Analytics (GA4): Tracks website traffic, page views, and user behavior. You can opt out via Google's opt-out tool.
- Microsoft Clarity: Records how visitors interact with our website (clicks, scrolling, and session replays, with typed text masked) to help us improve it. It uses first-party cookies (_clck, _clsk). You can block these through your browser settings.
- Cloudflare: Security and performance cookies necessary for site protection.
- Dashboard session cookies: JWT tokens stored in your browser to maintain your logged-in session at app.milanaura.app. These are essential and cannot be disabled without logging out.
We use functional and analytics cookies only. We do not use advertising cookies and do not sell data to advertisers.
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data:
- SSL/TLS encryption on all data transmissions via Cloudflare
- All server infrastructure secured with access controls, firewall rules, and Nginx security headers
- Stripe PCI-DSS compliant payment processing - we never store or access card details
- API keys and credentials stored in server-side environment files with restricted permissions - never exposed in client-side code
- Regular security monitoring via Cloudflare and server-level access logs
- Database access restricted to server-side application processes only
12. International Transfers
MilanAura AI Studio is operated from the United States. Our server infrastructure is located in Paris, France (EU). AI processing via Anthropic and Google may involve data transfer to US-based servers. By using our services, you acknowledge that your data may be transferred to and processed in the United States and European Union, which may have different data protection laws than your country of residence. We ensure all transfers comply with applicable data protection requirements through appropriate safeguards. Our team works remotely, including from Pakistan, and may access data from there under the same safeguards.
13. Children's Privacy
Our services are intended exclusively for business professionals aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that we have collected data from a minor, we will delete it immediately.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active subscribers of material changes by email at least 14 days before the changes take effect. The most current version will always be available at milanaura.app/privacy.
15. Authority Check in Claude (connector)
MilanAura AI Studio offers the free Authority Check as a connector for Claude, at mcp.milanaura.app. This section explains how that connector handles data. It applies only to the connector. The Authority Check at milanaura.app/audit is covered by the sections above.
- What it receives: the profile text you ask Claude to check, plus any optional details Claude passes along, such as your role, audience, offer, a recent post, or a client result.
- How it is used: only to produce your result. The text is sent to our Authority Check engine, which generates the result through the Anthropic Claude API under Anthropic's API terms. It is never used to train AI models.
- What is stored: nothing about you. Your text and your result are not saved to disk and are not added to our Authority Check records. They do not trigger a lead alert, a PDF report, or any follow up. The result is held in server memory for up to 10 minutes until Claude collects it, and is then discarded. The only data the connector keeps is an anonymous total count of checks run.
- Logs: the connector does not log your text, your result, your IP address, or any identifier. Its logs contain only status and timing lines. To keep the free service fair, daily usage limits are counted in memory by IP address and cleared every day. They are never written to disk.
- No account: no MilanAura account, email address, or sign in is needed.
- Read only: the connector cannot post, edit, or access your LinkedIn account, your Claude account, or anything else. It only returns your result to Claude.
- Your Claude conversation: what you type in Claude, and the result Claude shows you, are handled by Anthropic under Anthropic's own privacy policy.
- Delivery and security: requests pass through Cloudflare (see Section 7).
Questions about the connector: info@milanaura.app
16. Contact Us
For any privacy-related questions, requests, or concerns:
- Email: info@milanaura.app
- Mail: TechYourKinetics LLC, 5900 Balcones Drive STE 93761, Austin, TX 78731, United States
We aim to respond to all privacy inquiries within 30 days.